Data Deletion Instructions

Delete your Convotra AI data

You can request deletion of your Convotra AI account and all data associated with it at any time. This includes your account details, business/tenant data, generated websites, leads, connected-account records, and social media posts stored on our platform.

How to request deletion

1. Email support@convotra.com from the email address registered to your account, with the subject line "Delete my account".
2. We will verify the request belongs to you.
3. Your account and associated data will be permanently deleted within 30 days, and we will confirm by email once complete.

Facebook / connected account data

If you signed in with Facebook or Google, or connected a social or advertising account, deleting your Convotra account also deletes the encrypted access tokens and account identifiers we stored for those connections. You can additionally revoke Convotra AI's access at any time from the platform's own settings (for Facebook: Settings & privacy → Settings → Business integrations).

What is not deleted

Payment transaction records processed via Razorpay may be retained where required by law (tax and accounting regulations). Content already published to third-party platforms (e.g. pins on Pinterest, posts on your Facebook Page) remains on those platforms and can be removed there directly.